FAQ

If you are having trouble please give us a buzz on 1300 GROW MO (1300 4769 66), hop on a Live Chat, or pop us an email at info@movember.com and we’d be happy to help.
Movember has three main levels of involvement: individual Mo’s, teams, and challenges. 

While you’re welcome to take part by yourself, we think it’s always better to Mo with mates in your own team, which will automatically group together all of your funds raised and distance moved. Please note that each individual can only be in one team at a time.

If you’d like your team’s progress to be grouped together with even more Mo’s, that’s when a challenge comes into play. This will pool together the efforts of any individuals or teams who join, also creating a bit of hairy but healthy competition with a challenge leaderboard. If this sounds good, pop us an email at info@movember.com and one of our in-house moustaches would be happy to set you up with a challenge.

You can submit your cash donations online using your credit card and still get your donors their tax receipts. Simply log in to your Mo Space and look for the 'Add cash donations' section.

 

OR

  1. Collect and add up all cash and cheque donations.
  2. Download and print a Donation Form. If your donors need receipts please fill out a separate Donation Form for each donation.
  3. Complete the Donation Form outlining how you are sending in your donations (cheque/money order).
 

NOTE: Do not send cash.

 

Mail the donation form and any cheques/money orders to:

Movember
PO Box 60
East Melbourne
VIC 8002 Australia

Go to the My Account section of your Mo Space to edit your fitness tracker settings.

If you've got a fitness device or app, you can connect it to your Movember account to automatically add physical activities to your fundraising page – inspiring more donations from your friends and family.

The fitness devices and apps that can be connected are:

- Garmin
- Fitbit
- Strava

You can reactivate your Mo Space for Movember 2024 by simply clicking on log in and updating your details. If you can't remember your password or you've been locked out please contact us at info@movember.com, or via LiveChat.

In your Mo Space menu you'll find a range of fundraising resources that can help you make your Mo-ment one to remember. You can also register your event on movember.com to have it listed – making it easy for fellow Mo's to find it, and get involved.

Whatever way you like socialising qualifies as a Mo-ment – a chance to get together and raise much-needed funds for men's health. From a big dinner to a cooking comp, a Shave Down (a group shave off of facial hair to get the month started), sports clash or movie night. How you Host is up to you.

Absolutely. Once you sign up and log into your Mo Space, you'll have a chance to edit your target. You can also edit the type of exercises you record.

A great way to kick off your fundraising is to encourage your friends, family and colleagues to donate to you to shave it off on Movember 1st. Then regrow your moustache throughout the month. Maybe it’s time to try a new moustache style? Check out our Mo Style Guide.

Yes. On Movember 1st all participants should start completely clean shaven. Movember is for one month only and head starts are not allowed and go against the spirit of Movember. Remember – each Mo is a conversation starter for men’s health. As such, we encourage all Mo Legends to grow as genuine a Mo as possible. Strictly speaking, a traditional Mo is one that:

Ideally doesn’t join upwards to meet your sideburns (that’s technically a beard). Preferably doesn’t join downwards across your chin (that would be a goatee).

If you’re a Mo Bro with a passion for another type of facial hair, we encourage you to jump on the Mo Train during Movember in the name of men’s health.

No Mo is created equal, so some level of variation is expected. A small complimentary growth under the bottom lip (aka a tickler) is definitely fair game.